Privacy Policy

Effective Date: January 1, 2025

Crescent 3D Printing ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us through our website. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our 3D printing service.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, shipping address, billing information, and any other data you voluntarily provide through forms or account creation.
Order Information: Details about your 3D print requests, uploaded designs/files, and purchase history.
Technical Data: IP address, browser type, operating system, and usage data collected through cookies or analytics tools.

2. How We Use Your Information

Your information may be used to:

Process and fulfill 3D printing orders
Communicate with you regarding your orders or inquiries
Improve our website and services
Provide customer support
Send promotional or informational emails (you may opt out at any time)

3. Data Sharing and Third Parties

We do not sell your personal information. We may share your data with trusted third-party service providers to help us operate our business and website (e.g., payment processors, shipping providers, or analytics platforms). All such parties are obligated to handle your data securely and only for the purpose of providing contracted services.

4. Data Security

We take appropriate technical and organizational measures to safeguard your information against unauthorized access, disclosure, or misuse. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and provide personalized content. You can modify your browser settings to disable cookies, but this may impact site functionality.

6. Your Rights

You may request to:

Access or update your personal information
Delete your data, subject to certain exceptions
Withdraw consent for marketing communications

To exercise these rights, please contact us at crescent3dprinting@gmail.com.

7. External Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of such third-party sites.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

💼 Business Email: crescent3dprinting@gmail.com

📧 Owner Contact: lucas.y1207@gmail.com
📞 Phone: +1 (604)-729-6826

A legal disclaimer

The information provided on this website and through our services is for general informational purposes only. We make no warranties, expressed or implied, about the completeness, accuracy, or reliability of any information on the site. Any reliance you place on such information is strictly at your own risk.

Crescent 3D Printing shall not be held liable for any loss or damage arising from the use of our website or services, including, but not limited to, technical failures, design errors in 3D prints, or unauthorized access to your information.

By using our website, you agree to this Privacy Policy and our Terms of Service. If you do not agree, please do not use our website.